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INDUSTRY PARTNER INFORMATION

2019 TENA Conference Registration

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If you are submitting your fees by check, make check payable to TENA and

include a copy of your confirmation form and mail to

Rose White, TENA Treasurer

P.O. Box 1007

Loudon, TN  37774

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If your company requires any additional AV needs or shipping & receiving, other than what is provided by TENA, we have included the Exhibitor Service Order Form.  

2019 Industry Partners Exhibit Show Rules and Information

Registration Fee:   $850.00 per booth;  $950.00 per booth after Aug. 13

Registration Fee includes: registration materials; Sunday evening Opening Session & Welcome Reception; all educational sessions; refreshment breaks;

• one 10x10 vendor booth space with pipe, drape

• one skirted table and two chairs

• one (1) 110 amp electrical connection

• wireless internet

• Two (2) tickets to the Annual Banquet & Awards Ceremony on Tuesday evening

• Wednesday's "Super Session".

Sponsorships:  please provide TENA with a press quality logo.  Email to TENAadmin@gmail.com

A sponsor can request a certain conference event or item, (ie Banquet or Awards or Keynote Speaker, etc), by working with the chairperson of the Industry Partner Committee, Kim White at (865) 661-5911 or kwhite@knox911.org

Gold Level Sponsor   $5,000.00 or >

• Registration Fee Waived

• 1 additional booth registration fee waived

• Full page logo in the guidebook & level recognition in the guidebook at the sponsored event and in the Vendor section of the guidebook

• Prominent logo on signage

Silver Level Sponsor   $2,500.00 - $4,999.00

• Registration Fee Waived

• 1/2 page logo in the guidebook & level recognition in the guidebook at the sponsored event and in the Vendor section of the guidebook.

• Logo on signage

Bronze Level Sponsor   $1,000.00 - $2,499.00

• Registration fee is NOT waived

• 1/4 page logo in the guidebook & level recognition in the guidebook at the sponsored event and in the Vendor section of the guidebook.

• Logo on signage

Sponsor   < $1,000.00

• Registration fee is NOT waived

• Logo only in the guidebook & level recognition at the sponsored event in the guidebook and in the Vendor section of the guidebook.

• Logo on signage

Exhibit Show Times

Sunday, September 8

The hall will open up for set-up at 12:00 pm

Sunday evening Opening Session will begin at 6:00 pm with the Welcome Reception following at 7:00 pm-11:00 pm.

Monday, September 9

Hall will open 9:00 am.  Exclusive hours from 12:00 pm – 4:00 pm.  Hall closes at 4:00 pm

Tuesday, September 10

Hall will open at 9:00 am  Hall closes at 1:00 pm

“Scramblin’ in the “Boro” Golf Tournament    

click above for more information

General Information

1. Booth location will be assigned by TENA based upon allocated space as available; however, TENA will follow the general rule of first-come, first served.  The final allocation of exhibit space will be made by TENA.  TENA reserves the right to relocate exhibit areas for the benefit of the vendor or the betterment of the TENA exhibit hall.

2. Booth placement will be pre-assigned and TENA will provide the Industry Partner a list of attendee's information upon request.  Send requests to TENAadmin@gmail.com

3. There will be one company per booth unless previously approved by TENA 

4. Floor displays may be used as long as they fit within the booth space provided and do not encroach upon another Industry Partner’s space or aisles.

5. No items will be allowed to be affixed to, or placed upon any meeting rooms and/or exhibit hall and/or lobby walls.

6. Industry Partners shall make no claim against TENA, its agents or contractors, for any reason including but not limited to negligence, personal injury, theft, damage, and loss of goods or failure to provide exhibition space. All Industry Partners will insure themselves, at their own expense, against profit loss or damage and against liability for personal injury.

7. Any other equipment, items, set-up service, and/or connections must be contracted with by the Industry Partner at the Industry Partner’s expense. These additional services include, but not limited to;

• Drayage and placement of display equipment

• Security services

• Labor, e.g. carpenters, electricians, drapers, etc.

• Storage of any exhibit-related materials

• Lighting

• Gas or water supply

• Hotel reservations may be made directly with Kim Augustine at 731-422-5979 or TENAHotelRegister@gmail.com

Shipping and Receiving of Packages

1. Convention Center will not assume responsibility for damage or loss of any merchandise or articles left on the Convention Center premises prior to, during or following the function.  No COD packages will be accepted.

2. Boxes/packages may be sent for arrival a maximum of 48 hours prior to group arrival and will be marked with the following;

TENA Conference

Company’s name

Responsible party's name,

"Hold for Arrival Date of _______________"                                                     “

1. Due to limitations in secured storage space, the Embassy Suites and Convention Center will only accept packages as follows and will charge a handling charge;

Boxes up to 36" x 24" x 24”                 $  10 per box

Larger boxes I display cases               $  25 per box

Pallets                                                  $100 per pallet

1. Any packages received more than 3 days prior to the event will be assessed a handling fee of $ 25.00 per package per day.

2. It is the Industry Partner’s responsibility to arrange for shipping to and from the hotel.  If the package/equipment will need a forklift to be removed from the shipper’s truck, or any other heavy lifting machinery, it will be the Industry Partner’s responsibility to provide any needed heavy lifting machinery and moving personnel.

3. Hotel’s policies on safe package handling are based on advice from the United States Postal Services (USPS) and the Federal Centers for Disease Control and Prevention (CDC).

4. Items will need to be removed from the Convention Center within 24 hrs. of the conclusion of the exposition unless other arrangements are made directly with the Convention Center.  Industry Partners shall be liable for storage and handling charges resulting from failure to remove exhibit material from the Exhibit Hall at the conclusion of the dismantling period.

5. Any materials left behind without shipping instructions will be discarded three business days after your departure date.

All fees are payable directly to the Embassy Suites Hotel & Conference Center. 

For more information on the Convention Center’s Shipping & Receiving Policies, contact Embassy direct at 615-890-4454

Industry Partner Registration & Sponsorship Payment Policy

• Sponsorship payments shall be paid in full within 15 days pre-conference.

• Industry Partner Sponsorships of both financial and material items must be accounted for as fair market value and booked as income.

• Any outstanding balances must be paid in full, along with current fees or amounts in full within 15 days pre-conference.

• Registered attendees shall be paid in full within 15 days pre-conference.

• If sponsorship payment is not received 15 days pre-conference, the sponsor may not be included in the guidebook.

• If sponsorship payment is not received 15 days pre-conference, the sponsor will not have priority booth space selection.

Industry Partner Refund Policy

• Refund requests shall be made in writing with no exceptions

• No refund(s) shall be given if not requested within 10 days post-conference.

• An administrative fee of 25% will be assessed to those wishing to obtain a refund up to 15 days pre-conference.

• An administrative fee of 50% will be assessed to those wishing to obtain a refund 14 days pre-conference through 10 days post-conference.

• Industry Partners who are registered by a company/organization, who simply do not attend, shall be billed accordingly without a refund.

• Acceptable reasons for a full refund;

  • Illness or injury to the conference attendee with a written, original Doctor’s excuse, stating only that the attendee is “Recommended not to travel or attend (or similar)” is suggested.  Copies will not be accepted.

  • Death, or death within the attendee’s immediate family or spouse’s immediate family.

  • Natural Disaster / Terrorist attack directly affecting the Industry Partner.