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CITY of GERMANTOWN ECC - Public Safety Dispatcher/Jailer

SUMNER CO ECC - Telecommunicators & Call Takers



Public Safety Dispatcher/Jailer

Post Date: 11-17-2020

End Date:12-18-2020

The CITY OF GERMANTOWN invites applications for the position of Public Safety Dispatcher/Jailer 


SALARY: $19.70 Hourly $40,990.35 Annually

DESCRIPTION: Under supervision, receive emergency and non-emergency calls for service, determine urgency and priority, obtain the information and details regarding these requests, input data into the computer system, and dispatch police, fire, EMS, and/or other services as appropriate. 

Process and monitor prisoners in municipal jail who have been arrested and awaiting trial or transferal. After appropriate training, provide medical instruction to the caller until the first responder arrives.


For additional information, visit our website at  



Telecommunicator and CallTakers

Post Date: 07-07-2020

End Date: until filled​

The Sumner County Emergency Communications Center (ECC) is the primary answering point for all 9-1-1 emergency calls in Sumner County and is responsible for the dispatching of police, fire, and EMS field resources.

The Sumner County Emergency Communication Center handles all emergency and non-emergency calls for the Sheriff’s Office, Hendersonville, Gallatin, Portland, Westmoreland and Millersville Police Departments as well as the Fire and EMS Departments.

Sumner County Emergency Communication Center is currently accepting applications for 911 Public Safety Telecommunicators and Call-takers. Candidates must possess a valid Tennessee Driver’s License, be able to type 40 words per minute (net) and possess either a GED or a high school diploma. The process consists of an oral interview, extensive background investigation, psychological and job-related physical examinations and drug testing.

Salary for entry level Call-takers beginning at $15.00 per hour and increasing to Telecommunicator pay $16.44, upon successfully completion of training and promotion to Telecommunicator. There are opportunities for periodic pay increases, as well as great benefits (medical, vision, and dental). Our standard shifts are 12-hour shifts, 2 days on and 2 days off, 3 days on 3 days off. Interested candidates please complete our application and return it with a current typing certificate issued within the past six months (no on-line typing certificates will be accepted).

Recruitment for this position will remain open until we have received 50 applications. Testing dates will be scheduled, and candidates will be notified via email and/or USPS mail. You may download a job description and application from our website at Questions contact Tracy Kizer at email:

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