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Frequently Asked Questions About ENP certification


     Why would I want to be certified as an ENP?


     What will I gain for being certified?


     How do I get certified?


     Is there any financial assistance available?   UPDATED SCHOLARSHIP APPLICATION IS NOW AVAILABLE


     How do I qualify for a scholarship?


     How do I apply for a scholarship?


     What do I do after applying?


     Who are the other ENP's from Tennessee?



What can Certification do for me?

Professional certification is used to establish benchmarks of performance that signify a broad-based competency in the professional arena. By successfully completing the ENP certification, you will:

  • Demonstrate a mastery of the comprehensive knowledge base required for emergency number program management.

  • Help to raise industry standards and increase the respect and prestige of those involved in 9-1-1.

  • Confirm your commitment to the 9-1-1 profession by showing yourself to be a leader in public safety and pledging yourself to stay aware of current issues and developments in the field.


Goals of Certification

  • To establish the comprehensive body of knowledge for Emergency Number Professionals.

  • To promote a standard of competence for Emergency Number Professionals that will be recognized and accepted by the 9-1-1 profession, government agencies, the business community, and the general public.

  • To ensure awareness of current issues and developments in the 9-1-1 profession.

  • To provide formal recognition of individuals for professional achievement.

  • To encourage professional growth and enhance the self-esteem of Emergency Number Professionals.


How Do I get Certified?

       First, the ENP candidate must meet the experience criteria. 

       Second, the ENP candidate must have accumulated the necessary minimum points. 

       Then the ENP candidate must submit the Eligibility Application to NENA. 

       See the NENA ENP web site for the exact requirements.




What is the purpose of the TENA ENP Scholarship?

  1. To assist Tennessee's Public Safety Professionals in reaching a higher level of knowledge of 9-1-1.

  2. To provide financial assistance to Tennessee 9-1-1 Professionals who might otherwise be unable to pursue ENP certification.


What are the criteria for the TENA ENP Scholarship? 

  1. The applicant must meet the NENA eligibility requirements for taking the exam and be seeking ENP Certification for the State of Tennessee.

  2. The applicant must be a TENA member in good standing who is employed on a full-time basis by a Public Safety Answering Point or Emergency Communications District.

  3. The applicant must not have received a TENA ENP scholarship in the previous two years.

  4. The applicant is encouraged to have successfully completed or is currently participating in an ENP Study Group.  Go to the ENP STUDY GROUPS page for listings of these Study Groups  

  5. The applicant may purchase the study materials to prepare for the exam. To purchase, go to NENA ENP Reference

NOTE: The basis for the scholarship is financial need and is based on the inability of the PSAP or ECD to pay the cost associated with taking the Emergency Number Professional exam. The TENA Scholarship will pay the NENA Member cost of $435.00.  Any cost associated with NENA membership dues, travel, meals, and/or incidentals is the responsibility of the recipient.

How do I apply for a Scholarship?
      Complete and submit the electronic TENA ENP Scholarship Application by clicking on the title 

            Applicants should submit an application when they are prepared to take the exam.   


            All applications for the 2023 Spring ENP exam should be received no later than February 10, 2023

            All applications for the 2023 Summer ENP exam should be received no later than May 9. 2023

            All applications for the 2023 Fall ENP exam should be received no later than August 8, 2023 

            All applications for the 2024 Winter ENP exam should be received no later than December 5, 2023

            Once the committee receives the applications, a conference call interview will be scheduled. 

            Preference will be given to award one scholarship per District per exam period, but not required.

      The ENP Scholarship Committee has the final responsibility for determining the scholarship recipient.

What do I do after applying
  • The ENP Committee will review the application and schedule a conference call with the applicant.
  • The ENP Committee will notify the applicant of their decision
  • The applicant will have one (1) year to complete the interview, studying, and test-taking process.  If the process is not completed within the one-year period, the applicant must reapply.
  • The applicant will be responsible for notifying the ENP Committee Chair on a monthly basis of the status of the process. 
  • If the applicant has been selected to receive a scholarship, the Committee Chair will coordinate the payment of the testing fees with the TENA Treasurer and the applicant. 
  • The applicant will complete and submit the necessary paperwork for NENA and the testing center.  
  • The applicant will be notified by NENA as to the next steps in the process..
  • Continue studying the course materials.

Responsibilities of Scholarship Recipients

  • Scholarship recipients must be able to sit for the electronic exam testing. 

  • In the event that the recipient does not pass the exam, the recipient understands that he or she will be responsible for the re-examination fee at a cost of $150.00.

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TENA is very grateful to the following Industry Partners for their sponsorship of the TENA ENP Scholarship program.

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