Kristy Borden,  Director, Williamson Co. Dept. of Emerg. Communications

I have been serving in public safety communications since 2003 and currently serve as the Director of the Williamson County Department of Emergency Communications in Franklin, Tennessee. My career began as an EMS dispatcher before I joined the Metro Nashville Department of Emergency Communications and later the La Vergne Police Department. In 2008, I joined Williamson County as a Telecommunicator and have since progressed through the ranks, serving as a Supervisor, Operations Manager, and now Director since 2020. I hold several industry certifications, including NENA's Center Manager Certification Program (CMCP), APCO Communications Center Manager, APCO Communications Center Supervisor, Registered Public-Safety Leader (RPL), and Certified Public Executive (CPE). I currently serve as the Middle Tennessee TERT Coordinator and on the TECB Long Term planning committee. I believe my experience as both a frontline telecommunicator and communications center director has given me a well-rounded understanding of the challenges, responsibilities, and opportunities facing our profession. Over the course of my career, I have worked in four communications centers, served in leadership roles at multiple levels, managed major technology and operational initiatives.

I am seeking the position of TENA 2nd Vice President because I want to broaden my horizons beyond my own communications center and contribute to the advancement of 911 across Tennessee. In January of this year, I graduated from the Certified Public Executive (CPE) program. One of the most impactful lessons from that experience was the challenge to look beyond our individual organizations and work to improve public safety and emergency communications as a whole.

While I have not previously served on a board in this capacity, if elected I would welcome the opportunity to learn from the current TENA Board and assist them in their efforts to strengthen and advocate for 911 in the state of Tennessee.

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​Terry 'T.J.' Williams,  CPE, CMCP, RPL, PRPL, EID     Director of Operations, Cumberland Co. ECD

Hello TENA Members! My name is Terry "TJ" Williams and I am seeking your support for my campaign to be your next 2nd Vice President! I am currently serving as the Director of Operations for the Cumberland County ECD and have just began my eighth year in this role. I am working toward my Emergency Number Professional (ENP), have completed my Excellence in Dispatch (EID), Certified Center Manager Program (CMCP), my Registered Public Safety Leader (RPL) and my Certified Public Safety Executive (CPE) and currently serve as the Chairman of APCO Working group for the CISD standard as well as on the NENA Working groups for T-CPR and PSAP Railroad Operational standards. Our center serves as a Community Education Partner for the National Center for Missing and Exploited Children and I serve as liaison for that. I manage a staff of 18 of whom I believe to be the best of the best Telecommunicators that there are. I enjoy helping my colleagues across the state with anything from policy review/revision to pay studies to hiring and retention practices. I am seeking the role of 2ndVP for TENA to continue the good work of 9-1-1 across our fair state. If trusted with your vote, I commit to you that I will work with the Board to ensure that your issues and needs are heard and addressed while bringing more regional and state-wide member engagement to TENA in the future! If you have questions, please reach out to me...I would love to hear from you!