The Tennessee Emergency Number Association (TENA) is a not-for profit corporation which was established in 1985 following the passage of the Emergency Communications Act.  The membership of TENA is comprised of public safety communications professionals representing the Emergency Communications District's throughout Tennessee. In addition, a number of individuals from commercial and industrial firms hold membership.

TENA is governed by a twelve member Board of Directors who are elected for two-year terms at the organization's Annual Conference.

Our members are dedicated to making 9-1-1 and emergency communications work better.

We measure our success in the lives that are saved by 9-1-1 each day.


To foster the technological advancement, availability and implementation of a universal 9-1-1 emergency telephone system by promoting research, planning, training and education.


The protection of human life, the preservation of property and the support of general community security are TENA's main objectives. TENA serves as a unified voice and a source for networking for Emergency Communications Districts across the state.  Acting as a unified organization to represent the interests of all districts statewide, TENA takes an active role in both legislative and operational concerns.


What can Certification do for me?

Professional certification is used to establish benchmarks of performance that signify a broad-based competency in the professional arena. By successfully completing the ENP certification, you will join an elite group of 9-1-1 Professionals in Tennessee and nationwide, who have chosen to advance their careers.

To read more or find out what the next step to becoming an ENP is click this link, ENP CERTIFICATION 

WHAT’S HAPPENING IN BRIEF:  Under the U.S. Bureau of Labor Statistics’ Standard Occupation Classification System (SOCS), public safety telecommunicators are classified as "Office and Administrative Support Occupations" – a term which utterly fails to recognize their key role in public safety, the specialized training and skills required, and the uniquely stressful work environments in which they serve to protect us all.

Rep. Norma Torres (D-CA), herself a former 9-1-1 dispatcher, has introduce the Supporting Accurate Views of Emergency Services Act (911 SAVESACT)

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