WHAT’S HAPPENING IN BRIEF: Under the U.S. Bureau of Labor Statistics’ Standard Occupation Classification System (SOCS), public safety telecommunicators are classified as "Office and Administrative Support Occupations" – a term which utterly fails to recognize their key role in public safety, the specialized training and skills required, and the uniquely stressful work environments in which they serve to protect us all.
Rep. Norma Torres (D-CA), herself a former 9-1-1 dispatcher, will introduce the Supporting Accurate Views of Emergency Services Act (911 SAVES) this Thursday, March 7, at 3:30pm Eastern, which would require that public safety telecommunicators be classified as a “Protective Service Occupation,” alongside others in the public safety family.
WHAT YOU CAN DO:
Communicate with your elected officials, and mobilize your colleagues to do it, too.
Get up to speed on the issue by reading NENA’s reclassification comments! Think about your local 9-1-1 operations and be able to share both data points and anecdotes on why this reclassification is needed.
Call or write your U.S. House members and ask them to cosponsor the bill.
You can reach them by visiting www.House.gov, entering your zip code, and accessing their websites, which generally provide phone numbers, email addresses, and online comment submission forms.
For the Senators, go to and enter your zip code and you will access their contact page and online comment submission forms.
We have received the sample letters to both the Representatives and the Senators that NENA promised. Click on the sample letters below to access these documents. These make a great addition to the personal emails and tweets sent through our grassroots platform.